Covid-19 - Opening under Alert Level 2

The Duke of Marlborough at Alert Level 2

We like everyone in the hospitality and tourism industry are delighted to be open again all be it under the constraints of alert Level 2.  So a quick overview of what this means for The Duke and any other changes we have had to make as a result of the impact of Covid - 19


Opening Hours

The accommodation and restaurant will be open Wednesday through Sunday night (closed Monday, Tuesday).  The office admin and accommodation team will be around to answer your calls and emails on Monday and Tuesday, but you can’t stay the night or dine with us sorry!


Under the alert level 2 restrictions we have made some changes to our restaurant including

- Limiting groups to 10 people and 100 at most in the restaurant.

- Single Server for each table

- Contact tracing for all guests

- Spacing between each table.

- Changing our cleaning processes to ensure more stringent controls

This may make service a bit slower but please be patient with us and we would recommend booking.


Wednesday through Sunday we will continue to offer a takeaway menu.  No delivery sorry.


Our restaurant will be open for in house guests only to purchase breakfast, however we have had to make some changes to comply with Alert level 2 which includes no Buffett breakfast offerings.  Our team will update our guests on arrival 


While staying in our Hotel and dining at our restaurant

Please respect the new normal

- don’t congregate in groups

- keep space when lining up or queuing in the restaurant and check-in

- keep your physical distance between our staff and other guests

- and if you feel sick please come another time.


Accommodation guests:  If you start to show any of the symptoms of  Covid-19, please stay in your room and call Healthline on 0800 358 5453.  Please also let reception know via phone.   Anyone that is in your room should also isolate themselves there.  


We will continually review the requirements and recommendations under alert level 2 and make any changes required.  As we begin to better understand the wider consequences of Covid - 19 on our industry and business we will also make the necessary adjustments to ensure we continue to be a sustainable and productive business for our staff and community.  Check back here for updates or give us a follow on our social for up to date info.  

Thank you for your ongoing support to our business it means a lot.

The Duke Team


And as a reminder some general advice on health

Cough or sneeze into your elbow or by covering your mouth and nose with tissues.

• Put used tissues in the bin or a bag immediately.

• Wash your hands with soap and water often (for at least 20 seconds).

 • Try to avoid close contact with people who are unwell.

Don’t touch your eyes, nose or mouth if your hands are not clean

. • Avoid personal contact, such as kissing, sharing cups or food with sick people.

• Clean and disinfect frequently touched surfaces and objects, such as doorknobs.

• Stay home if you feel unwell.

• Call Healthline on 0800 358 5453 if you have any symptoms COVID-19


Symptoms of Covid-19

a cough
a high temperature of at least 38°C
shortness of breath
sore throat
sneezing and runny nose 
temporary loss of smell.


More information on Covid-19 can be found on the ministry website


What our customers say

Thank you thank you thank you is all I can say. From the moment we walked in until the time we left, we were made to feel like Queens. I'd like to make special mention of Faith and Bridget - you two are absolutely amazing ladies and Hayley and I can't thank you both enough for the effort you both put in. We will never forget it. To Vincent - you my friend are a true gentleman and I want to thank you for all that you did for us all weekend! You are very special. To the rest of the staff, again, thank you for the best weekend of our lives. Last but not least, Ida Birch. Words can't describe how special you made our weekend, how much stress you took from us and put on yourself to make our day as smooth as can be. The passion you have is absolutely beautiful and it shines through. We love you all and will be forever grateful. Hayley & Rebekah

- Rebekah & Hayley 27th August 2016,

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