COVID - 19 | Business Update
COVID-19 Protection Framework
From the 3rd December 2021, in order for The Duke of Marlborough Hotel & Restaurant to comply under the new COVID-19 Protection Framework, we will require My Vaccine Passes to be presented in order to enjoy The Duke. Unfortunately, you will be turned away if you are unable to present your My Vaccine Pass. You will also be required to bring some further photo identification as well.
Your Vaccine Pass may be scanned in by a member of our staff who may also check this against your ID. You will be additionally required to use the COVID-19 Contact Tracing app. This is a directive from the Government and Ministry of Health that allow us to operate within the COVID-19 Protection Framework.
We will also be requiring our staff to hold a vaccination certificate (as per government regulations 1st vaccine by the 3rd December 2021 and 2nd by the 17th January 2022).
Please note – a negative COVID-19 test will not permit your entry. The requirement is for the My Vaccine Pass.
Thank you for your ongoing support to our business it means a lot.
We are aware that there may be some guests who have made a personal decision not to be vaccinated, and as such you will need to cancel your booking within our normal cancellation policy. There are a number of alternative accommodation options that don’t require My Vaccine Passes listed below – please make contact with them directly.
- Seaport Village
- Hananui Lodge
- Russell Motel
Please do not turn up for an accommodation booking without your My Vaccine Pass as we will have to turn you away and over the summer period accommodation is very limited. Please note every guest (over 12) will need to be present at check in so we are able to verify vaccination status.
And as a reminder some general advice on health under COVID-19
- Cough or sneeze into your elbow or by covering your mouth and nose with tissues.
- Put used tissues in the bin or a bag immediately.
- Wash your hands with soap and water often (for at least 20 seconds).
- Try to avoid close contact with people who are unwell.
- Don’t touch your eyes, nose or mouth if your hands are not clean
- Avoid personal contact, such as kissing, sharing cups or food with sick people.
- Clean and disinfect frequently touched surfaces and objects, such as doorknobs.
- Stay home if you feel unwell.
- Call Healthline on 0800 358 5453 if you have any symptoms COVID-19
Symptoms of COVID-19
- a cough
- a high temperature of at least 38°C
- shortness of breath
- sore throat
- sneezing and runny nose
- temporary loss of smell
What our customers say
We chose to have our wedding reception at The Duke of Marlborough Hotel a decision which resulted as the best choice we've made for our wedding. From the qulity menu selection to the time management, our guest had nothing but great things to say. Beautiful, delicious food and luxurious rooms, the duke was thoroughly enjoyed. All the staff and managers at the Duke were genuinely accommodating and lovely. Big thank you to Ida Birch, thank you for helping us with all the wedding reception planning work. Great prepackaged plans which helped us stay on budget while giving us the flexibility to accommodate our specific wants. Duke of Marlborough Hotel means so much to us now, we enjoyed every moment staying there. Oh, thank you for the suprise gift from the Duke of Marlborough, how kind! Jaysi & Kaleb
- Jaysi & Kaleb 18th October 2018,Read More Reviews