Booking Policy

Securing Your Booking  Via Email or Phone
To secure a booking we require valid credit card details. A deposit equivalent to the first night's stay will be charged to confirm a booking. The balance for your stay will be charged on your departure. Visa, Mastercard and American Express are accepted, sorry no Diners.
 
Securing Your Booking  Via Internet Booking   
Accommodation at The Duke can be booked via several different websites, including direct booking via http://www.theduke.co.nz/.  Each of these websites has a different method of payment terms requested to secure bookings.  Please read carefully the amount you are paying.  Bookings direct through the Duke website will request full payment.

Cancellation
As changes to your reservation or cancellations affect us greatly, the following standard cancellation policy applies:
7-14 days : Charge 50% of total cost of booking
Less than 7 days : Charge 100% of total cost of booking
 

Check In & Out Times
Check In: 3pm (or alternate time by prior arrangement)
Check Out: 10-00am
 
Extra Person Charge
Extra person will be charged at $35.00 per night. Children 12 and under stay free of charge. 
 
Payment Terms
All transactions will be processed in New Zealand Dollars.
 

What our customers say

We chose to have our wedding reception at The Duke of Marlborough Hotel a decision which resulted as the best choice we've made for our wedding. From the qulity menu selection to the time management, our guest had nothing but great things to say. Beautiful, delicious food and luxurious rooms, the duke was thoroughly enjoyed. All the staff and managers at the Duke were genuinely accommodating and lovely. Big thank you to Ida Birch, thank you for helping us with all the wedding reception planning work. Great prepackaged plans which helped us stay on budget while giving us the flexibility to accommodate our specific wants. Duke of Marlborough Hotel means so much to us now, we enjoyed every moment staying there. Oh, thank you for the suprise gift from the Duke of Marlborough, how kind! Jaysi & Kaleb

- Jaysi & Kaleb 18th October 2018,

Read More Reviews
Qualmark | 4 Stars