Booking Policy

Securing Your Booking  Via Email or Phone
To secure a booking we require valid credit card details. A deposit equivalent to the first night's stay will be charged to confirm a booking. The balance for your stay will be charged on your departure. Visa, Mastercard and American Express are accepted, sorry no Diners.
 
Securing Your Booking  Via Internet Booking   
Accommodation at The Duke can be booked via several different websites, including direct booking via http://www.theduke.co.nz/.  Each of these websites has a different method of payment terms requested to secure bookings.  Please read carefully the amount you are paying.  Bookings direct through the Duke website will request full payment.

Cancellation
As changes to your reservation or cancellations affect us greatly, the following standard cancellation policy applies:
7-14 days : Charge 50% of total cost of booking
Less than 7 days : Charge 100% of total cost of booking
 

Check In & Out Times
Check In: 3pm (or alternate time by prior arrangement)
Check Out: 10-00am
 
Extra Person Charge
Extra person will be charged at $35.00 per night. Children 12 and under stay free of charge. 
 
Payment Terms
All transactions will be processed in New Zealand Dollars.
 

What our customers say

We had our simple, romantic wedding ceremony and reception at the Duke of Marlborough. Ida, Ellie and all of the wedding team did an amazing job. Many of our guests said it was the best wedding they had ever been to! The reception was out on the deck (with the sun setting over the water and Dan on the guitar). We loved the menu choices. The food presentation was incredible. Best of all was the caring, attentive staff who made everyone feel special with their great Northland Hospitality. Ida and Ellie you are both a fantastic advertisement for the Duke. We can't wait to come back! Kerry and Megan McCollum

- Kerry & Megan McCollum 5th April 2019,

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