Securing Your Booking Via Email or Phone
To secure a booking we require valid credit card details. A deposit equivalent to the first night's stay will be charged to confirm a booking. The balance for your stay will be charged on your departure. Visa, Mastercard and American Express are accepted, sorry no Diners.
Securing Your Booking Via Internet Booking
Accommodation at The Duke can be booked via several different websites, including direct booking via http://www.theduke.co.nz/. Each of these websites has a different method of payment terms requested to secure bookings. Please read carefully the amount you are paying. Bookings direct through the Duke website will request full payment.
Cancellation
As changes to your reservation or cancellations affect us greatly, the following standard cancellation policy applies:
7-14 days : Charge 50% of total cost of booking
Less than 7 days : Charge 100% of total cost of booking
Check In & Out Times
Check In: 3pm (or alternate time by prior arrangement)
Check Out: 10-00am
Extra Person Charge
Extra person will be charged at $50.00 per night. Children 12 years and under stay free of charge if using existing bedding configuration.
Payment Terms
All transactions will be processed in New Zealand Dollars.
What our customers say
We had a fairy tale wedding on Valentine's Day at the Duke this year. Honestly, it couldn't have gone better for us. Every single guest told us it was the PERFECT wedding and we had guests coming up days later just to thank us for getting married, they had such a good time. The venue, the staff, the food, the decor, the legends of history on the wall... it was a PERFECT wedding, and we are thrilled we chose the Duke for our special day!!
- Tera & Craig, Wednesday 14th February 2024,
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