Booking Policy

Securing Your Booking  Via Email or Phone
To secure a booking we require valid credit card details. A deposit equivalent to the first night's stay will be charged to confirm a booking. The balance for your stay will be charged on your departure. Visa, Mastercard and American Express are accepted, sorry no Diners.
Securing Your Booking  Via Internet Booking   
Accommodation at The Duke can be booked via several different websites, including direct booking via  Each of these websites has a different method of payment terms requested to secure bookings.  Please read carefully the amount you are paying.  Bookings direct through the Duke website will request full payment.

As changes to your reservation or cancellations affect us greatly, the following standard cancellation policy applies:
7-14 days : Charge 50% of total cost of booking
Less than 7 days : Charge 100% of total cost of booking

Check In & Out Times
Check In: 3pm (or alternate time by prior arrangement)
Check Out: 10-00am
Extra Person Charge
Extra person will be charged at $50.00 per night. Children 12 years and under stay free of charge if using existing bedding configuration.
Payment Terms
All transactions will be processed in New Zealand Dollars.

What our customers say

My partner and I couldn’t recommend the Duke of Marlborough more as a venue for your wedding. Such a stunning spot on the bay and the hotel is absolutely beautiful. Food was 10/10 and the service is extremely professional and so friendly - staff really go the extra mile. The whole process of planning the wedding at the duke was made so easy for us by our wonderful wedding planner Beth. The ballroom is such a stunning room to hold a wedding. Our day was simply perfect, and we will be forever grateful to the Duke of Marlborough for making it so memorable for us all. Thank you Again xx

- Lili & James - Saturday 24th February 2024,

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