Securing Your Booking Via Email or Phone
To secure a booking we require valid credit card details. A deposit equivalent to the first night's stay will be charged to confirm a booking. The balance for your stay will be charged on your departure. Visa, Mastercard and American Express are accepted, sorry no Diners.
Securing Your Booking Via Internet Booking
Accommodation at The Duke can be booked via several different websites, including direct booking via http://www.theduke.co.nz/. Each of these websites has a different method of payment terms requested to secure bookings. Please read carefully the amount you are paying. Bookings direct through the Duke website will request full payment.
Cancellation
As changes to your reservation or cancellations affect us greatly, the following standard cancellation policy applies:
7-14 days : Charge 50% of total cost of booking
Less than 7 days : Charge 100% of total cost of booking
Check In & Out Times
Check In: 3pm (or alternate time by prior arrangement)
Check Out: 10-00am
Extra Person Charge
Extra person will be charged at $35.00 per night. Children 12 and under stay free of charge.
Payment Terms
All transactions will be processed in New Zealand Dollars.
What our customers say
Having taking my partner to Russell for the first time and having an absolutely amazing dinner at the Duke we got talking to a staff member and well one thing lead to another and we ended up booking The Duke for our wedding reception. The wedding coordinator Ida Birch was amazing her local knowledge and help in organising a wedding was irreplaceable. The staff were amazing from organising accommodation to setting up the Ball room for the reception. The whole night went with out a hitch, the food was to die, for such an amazing menu to chose from. I would definitely recommend The Duke as a wedding reception. Such professional, friendly, genuine staff and an amazing historical location in such a beautiful part of New Zealand. Friends, family and ourselves had such an amazing unforgettable night.
- Candace & Mick Gray,
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