Booking Policy

Securing Your Booking  Via Email or Phone
To secure a booking we require valid credit card details. A deposit equivalent to the first night's stay will be charged to confirm a booking. The balance for your stay will be charged on your departure. Visa, Mastercard and American Express are accepted, sorry no Diners.
 
Securing Your Booking  Via Internet Booking   
Accommodation at The Duke can be booked via several different websites, including direct booking via http://www.theduke.co.nz/.  Each of these websites has a different method of payment terms requested to secure bookings.  Please read carefully the amount you are paying.  Bookings direct through the Duke website will request full payment.

Cancellation
As changes to your reservation or cancellations affect us greatly, the following standard cancellation policy applies:
7-14 days : Charge 50% of total cost of booking
Less than 7 days : Charge 100% of total cost of booking
 

Check In & Out Times
Check In: 3pm (or alternate time by prior arrangement)
Check Out: 10-00am
 
Extra Person Charge
Extra person will be charged at $35.00 per night. Children 12 and under stay free of charge. 
 
Payment Terms
All transactions will be processed in New Zealand Dollars.
 

What our customers say

I can't say enough "thank you's" to you for your guidance, help and patience in the planning of Lauren & Toms wedding earlier this month. The wedding day was perfect in every respect from the start to the finish and many people commented what fabulous, well presented food they had at the reception. Even the weather came up trumps on the day as it was one of those beautiful hot sunny, windless days that we have in Northland, and everyone enjoyed the magnificent and stunning sun set from the deck of the Duke. Lauren lives in London so I had to do most of the planning on her behalf, however it was everything she wanted and with your assistance which was above and beyond what was expected, it made the organising so much easier. The Duke of Marlborough thoroughly deserves the reputation they have. Well done ! Once again the Duke did not disappoint us as this is the second wedding we have had there and both have exceeded our best expectations. Many thanks, Sallie

- Sallie Harnett for Lauren and Tom's wedding 11th February 2017,

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